Privacy policy

We only collect what we need to run your order and this website, and we never sell your personal information.

What we collect

  • Order details: name, email, phone number, shipping and billing address, and the items you bought.
  • Payment details: these are handled by Shopify and our payment providers. We never see or store your full card number.
  • Device and browsing data: IP address, browser, device type, the pages you view and how you found us. This comes from cookies and similar technology.
  • Messages: anything you send us by email or through our contact form.

How we use it

  • to process, ship and track your order
  • to answer your questions and handle returns and claims
  • to send order and shipping updates
  • to send marketing emails, but only if you have opted in. You can unsubscribe at any time.
  • to prevent fraud and keep the website secure
  • to understand how the website is used and improve our advertising

Who we share it with

We share personal information only with the companies that help us run the store:

  • Shopify, which hosts our store
  • our payment providers
  • shipping carriers and our fulfilment partners
  • analytics and advertising platforms such as Meta, TikTok and Google
  • authorities, when the law requires it

Cookies

We use cookies to keep your cart working, remember your preferences, measure traffic and show you relevant ads. You can manage or block cookies in your browser settings or through the cookie banner where one is shown. If you block some cookies, parts of the website may not work.

How long we keep it

We keep order records for as long as we need them for accounting, tax and legal purposes. We keep marketing data until you unsubscribe or ask us to delete it.

Your rights

Depending on where you live, you may have the right to:

  • see the personal information we hold about you
  • correct it or have it deleted
  • object to how we use it, or limit it
  • opt out of targeted advertising

This includes your rights under the GDPR in the UK and EU, and the CCPA in California. To use any of these rights, email emailstaffsupport@gmail.com. We will reply within 30 days.

Children

This website is not meant for children under 13, and we do not knowingly collect their information. Some of our products are made for children, but orders must be placed by an adult.

Changes

We may update this policy at any time. The latest version is always on this page.